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FAQ’s related to Lounges at Terminal 3
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Where are the Ahlan Lounges located at Dubai International Airport?
Ahlan lounges are located in Terminal 3 for the convenience of Emirates and its partner airlines passengers. Terminal 3 has 3 concourses A,B and C. You can choose any lounge based on the proximity to the departure gates. Please note that the facilities are located on the airside of the airport.
Concourse A: Near Gate A1 on Hotel Level 6, just above the Emirates First & Business Class Lounge.
Concourse B: Near Gate B22 on Hotel Level 6 Dubai International Hotel
Concourse C: Above Gate C13 on Hotel Level 2 Dubai International Hotel
Can I use the facility if I arrive at Terminal 1 or Terminal 2 and have an onward flight from Terminal 3?
Yes, the facility is located at the departure level in Concourse 3, Terminal 3, and can be accessed for your onward flight.
Can I use the facility if I arrive at Terminal 3 and have an onward flight from Terminal 1 or Terminal 2?
No, you can use the Lounge Facilities at Terminal 1. However, please note that Terminal 2 only has Marhaba lounge facilities available.
Do I need to go through a security check to access the facilities?
All facilities are situated on the departure levels. On arrival in DXB, you must complete transit security check to gain access to the departure levels.
How far is the Shower/Health Club from the Lounge?
The Gym and Lounge are part of the Dubai International Airport hotel complex and are only a 5-minute walk apart. In Concourse A, the Health Club is located at Level 5, outside the Emirates Business Class Lounge. In Concourse B, it is situated on Hotel Level 5, above the Emirates First and Business Class Lounges. The Lounge is located above Gate B26, while the Health Club is above Gate B18.
What amenities can I expect at the Lounge in Terminal 3?
Extensive international hot and cold food – buffet
Bar with wide selection of spirits & wines
Hot and cold beverages are served on the table.
Dedicated smoking cubicle
Personalized service by highly trained Food and Beverage professionals.
Offsite Shower facilities (Inside the Dubai International Hotel, 5-10 minutes’ walk with staff assistance)
Assistance with flight information
Wide selection of magazines and digital newspapers.
Why should I pre-book a lounge?
Pre-booking a lounge allows you to secure a special price and skip the queues and long waits. During busier hours, there is a chance that you might be turned away if the lounge reaches full capacity, so booking in advance ensures you have guaranteed access
Do Priority Pass members need to book in advance to access lounges?
No, Priority Pass members do not need to book in advance. To access the lounge, the member must present either the digital membership or physical Priority Pass card, along with their boarding pass, at the lounge reception for verification and registration.
The number of guests allowed to accompany a Priority Pass member depends on their membership entitlement. Please verify this directly with your Priority Pass issuer, as lounge attendants cannot access this information.