FAQ’s related to Lounges at Terminal 1

Where are the Ahlan Lounges located at Terminal 1?

There are two Ahlan lounges at Terminal 1, both located at D Gates. The Ahlan First Class Lounge and the Ahlan Business Class Lounge serving passengers traveling on all airlines except Emirates. Please note that the facilities are located on the airside of the airport.

Can I use the facility if I arrive at Terminal 3 and have an onward flight from Terminal 1?
Yes, you can use the Ahlan Lounge facility at Terminal 1. However, please note that Terminal 2 only has Marhaba lounge facilities available.

Do I need to go through a security check to access the facilities?
All facilities are situated on the departure levels. On arrival in DXB, you must complete transit security check to gain access to the departure levels.

Is there a Health Club at Terminal 1 if I have lounge access?
There is no Health Club at Terminal 1. However, there is a complimentary shower facility available for passengers with lounge access.

What amenities can I expect at the Business Lounge in Terminal 1?
The Business Class Lounge in Terminal 1 offers a range of premium facilities to enhance your travel experience, including:

  • International Buffet
  • Selected items for Beverages (Alcohol and Non-alcoholic) 
  • Free Wi-Fi 
  • Shower facilities
  • Massage Chairs 
  • Sofas & Reclining Chairs
  • Flight Information Screen (located at the Reception Area) 
  • Television with Selected TV Channels

What amenities can I expect at the First Class Lounge in Terminal 1?
The Fist Class Lounge in Terminal 1 offers a range of premium facilities to enhance your travel experience, including:

  • Concierge assistance on departure
  • Catch up on the latest with a wide selection of international publications made available through print and digital versions
  • Relish an extensive range of international hot and cold buffet spreads or select from our a la carte menu specially prepared in our display kitchen
  • Select from a choice of alcoholic and non-alcoholic drinks served from our dedicated bar area
  • Stay connected with our high speed WIFI connectivity
  • Unwind and rejuvenate with our express treatments at Timeless Spa (optional)
  • Shower rooms with amenities
  • Make use of our fully-equipped Business Centre
  • Smoking rooms available
  • Kiddies corner
  • Specially designed kiddies menu for the junior foodies

Why should I pre-book a lounge?
Pre-booking a lounge allows you to secure a special price and skip the queues and long waits. During busier hours, there is a chance that you might be turned away if the lounge reaches full capacity, so booking in advance ensures you have guaranteed access.

Do Priority Pass members need to book in advance to access lounges?

No, Priority Pass members do not need to book in advance. To access the lounge, the member must present either the digital membership or physical Priority Pass card, along with their boarding pass, at the lounge reception for verification and registration.

The number of guests allowed to accompany a Priority Pass member depends on their membership entitlement. Please verify this directly with your Priority Pass issuer, as lounge attendants cannot access this information.